Sales Related If you need more information about the policy you wish to purchase, or have an enquiries relating to an existing policy or renewal then please Click Here to visit our Customer Care section. This should be used for all enquiries except claims and medical screening.

Declaration of medical conditions For all enquiries relating to your medical declaration please contact us here. IMPORTANT: DO NOT USE FOR ANY OTHER QUERY - THE MEDICAL TEAM CANNOT ASSIST IN ANY AREA APART FROM MEDICAL SCREENING. For policies issued on or after 18 March 2011 (but not with a policy number starting AXA): contact Medical Screening on 01293 726144 (quote ref:Atlas Travel Policy) For policies issued on or after 01 July 2009 (but not with a policy number starting ADX/ADE): contact Medical Screening on 0844 4824999 (quote ref:Atlas Travel Policy) Looking to contact Medical Screening about an policy beginning "ADX" or "ADE"? For policies issued on or after 21 December 2007: contact Medical Screening on 0871 855 3500 (quote ref:EA08ATL) (For policies issued prior to this date, please contact us)

Claims Customer Care For all enquiries relating to your claims please contact us here. IMPORTANT: DO NOT USE FOR ANY OTHER QUERY - THE CLAIMS TEAM CANNOT ASSIST IN ANY AREA APART FROM CLAIMS. For policies starting with "ACE" - contact our Claims line on +44(0) 1293 725930 quoting your policy number. For policies starting with "AXA" - contact our Claims line on 0844 482 4994 Quoting Reference Atlas 09 For policies starting with "ADE" or "ADX" - contact our Claims line on 0871 855 2288 quoting the reference "08ATL" (For policies starting ATC, please call 08708 111 740 and quote the reference "Atlas2007" - or, prior to the 4th April 2007, please call 08708 111 703 and quote the reference "IGCS1486")

Webmaster Need to know why strange things are happening on your screen? Can't get access to the information you want? Contact us here. We aim to respond to all incoming mail within one working day (mon-fri). contact our webmaster by clicking here. Please, do not use "webmaster" for queries about receiving your insurance documents - instead, visit our Customer Care section.

Marketing For all enquiries relating to Marketing, please contact us here. Customers should not send requests to this email, it will not be passed to the correct department, which will delay responding to you - instead, Click Here to visit our Customer Care section.. We aim to respond to all incoming mail within 24hrs.(mon-fri). click here to contact Marketing. Atlas Direct 3 Castle Row Horticultural Place Chiswick London W4 4JQ tel: 08444 82 3400 fax: 08444 82 0500 open Monday to Saturday, 9am – 6.00pm